In Agora Tokyo Ginza, to allow our guests to stay comfortably and safely, we made the guidelines for preventing COVID-19 spread as below.
(Main measures at common space, guest room, restaurent, business facilities)
1. Setting sanitisers
・We set sanitisers at lobby, restaurants, shops, and bathrooms at each floor.
2. Regular sanitisation
・We sanitise regularly at the spots where guests touch often such as door knobs, handrails of escalators, buttons at elevators, and so on.
3. Placement of acrylic boards
・We set acrylic boards at the front desk for droplet infection prevention.
・We set tables at social distances.
・We sanitise tables/counters before and after customers use.
・We ask customers to avoid sitting face-to-face but sitting diagonally.
・We ask customers for paying at the tables.
(Measures for staff)
1. Physical condition is checked at time of the attendance.
・All of our staff check temperatures before starting work, and if it is higher than 37.5℃ or 1℃ higher than their normal temperatures or if they feel sick, we let them stay home.
2. Mask to be worn during talking with guests
・All staff wear a mask or a face guard.
3. Sanitisation of office and common space for staff
・We sanitise at areas for staff such as entrace for staff, office, lockers, bathrooms.
4. Staggering staff work times
We arrange the shifts of working time for our staff to avoid busy hours of commuting time.
5. Self-restraint for unnecessary outings
・We instruct our staff to avoid unnecessary outings including business trip, and joining for events.
(Request to our guests)
1.Please sanitise your hands and wear a mask at the time of a visit.
2. Please allow us to take your temperature and enquire about your health condition if you will be staying with us.
3.When you are not feeling well, please advise hotel staff.
We appreciate your kind understanding and cooperation.
Agora Tokyo Ginza